HarkanHARKAN

Help & Support

Everything you need to get started on Harkan.io. Can't find your answer? DM us directly.

Talk to the team

DM @harkan_IO on X — we read and reply to every message

Frequently Asked Questions

How do I get started?

Just connect your crypto wallet — no sign-up, no email, no KYC. Hit 'Connect Wallet' in the top right. Once connected you get a free welcome bonus of 1,000 HARKANITES instantly.

What are HARKANITES?

HARKANITES are Harkan's in-platform credits. You use them to play games, enter Harkan Wars, and stake in PvP Arena. You earn them free every day via the Spin Wheel and Loot Box — no deposit ever required.

How do I claim my free daily rewards?

Go to Daily Spin (/spin) and Loot Box (/lootbox) — both reset every 24 hours. Spin the wheel for up to 1,000 HARKANITES. Open your loot box for a random prize across 5 rarity tiers. VIP members get 2× on both.

How do I play the games?

Head to Games (/games) to see everything available. Crash, Coin Flip, Dice Duel, Higher or Lower, and Slots are all live. Each game shows the minimum bet — most accept any amount of HARKANITES.

What is Harkan Wars?

A monthly competitive leaderboard. Play any game to earn INTEL points. The top 10 players at season end split the HARKANITES prize pool. Free to enter — just play. You can also pay a crypto entry fee to add real stake to the prize pool.

What is PvP Arena?

1v1 stake games at harkan.io/pvp. Create a lobby, set your stake in HARKANITES, pick Dice Duel or Coin Flip. Share the link — opponent joins, game runs instantly. Winner takes double the stake. No house cut.

How do I buy HARKANITES or VIP with crypto?

Go to Marketplace (/marketplace). You can buy HARKANITES packages or a VIP subscription using ETH, SOL, BTC, or TRX. No card, no bank account required. Credited to your account instantly once the transaction confirms.

How do I deposit or withdraw crypto?

Go to Deposit (/deposit) to send crypto to your Harkan wallet. Withdrawals are at /withdraw. Supported: ETH, BTC, SOL, TRX. Deposits are credited once confirmed on-chain.

I connected my wallet but nothing is happening — what do I do?

Try refreshing the page. If you're on mobile make sure you're using your wallet's built-in browser (e.g. MetaMask Browser, Phantom Browser). If the issue persists, DM us on X and we'll sort it out.

How do I contact the team?

DM us on X at @harkan_IO — we respond to every message. You can also reply to any of our tweets. We're building in public and read every piece of feedback.

Still need help?

We're a small team building this in public. Every question helps us improve.

DM @harkan_IO on X
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