Help & Support
Everything you need to get started on Harkan.io. Can't find your answer? DM us directly.
Talk to the team
DM @harkan_IO on X — we read and reply to every message
Getting Started
Connect wallet
Click 'Connect Wallet' top right. No sign-up needed.
Claim your bonus
Get 1,000 free HARKANITES as a welcome gift.
Spin + loot box
Claim your free daily rewards — resets every 24h.
Play games
Use your HARKANITES across all games.
Compete in Wars
Earn INTEL and climb the seasonal leaderboard.
Frequently Asked Questions
How do I get started?▼
Just connect your crypto wallet — no sign-up, no email, no KYC. Hit 'Connect Wallet' in the top right. Once connected you get a free welcome bonus of 1,000 HARKANITES instantly.
What are HARKANITES?▼
HARKANITES are Harkan's in-platform credits. You use them to play games, enter Harkan Wars, and stake in PvP Arena. You earn them free every day via the Spin Wheel and Loot Box — no deposit ever required.
How do I claim my free daily rewards?▼
Go to Daily Spin (/spin) and Loot Box (/lootbox) — both reset every 24 hours. Spin the wheel for up to 1,000 HARKANITES. Open your loot box for a random prize across 5 rarity tiers. VIP members get 2× on both.
How do I play the games?▼
Head to Games (/games) to see everything available. Crash, Coin Flip, Dice Duel, Higher or Lower, and Slots are all live. Each game shows the minimum bet — most accept any amount of HARKANITES.
What is Harkan Wars?▼
A monthly competitive leaderboard. Play any game to earn INTEL points. The top 10 players at season end split the HARKANITES prize pool. Free to enter — just play. You can also pay a crypto entry fee to add real stake to the prize pool.
What is PvP Arena?▼
1v1 stake games at harkan.io/pvp. Create a lobby, set your stake in HARKANITES, pick Dice Duel or Coin Flip. Share the link — opponent joins, game runs instantly. Winner takes double the stake. No house cut.
How do I buy HARKANITES or VIP with crypto?▼
Go to Marketplace (/marketplace). You can buy HARKANITES packages or a VIP subscription using ETH, SOL, BTC, or TRX. No card, no bank account required. Credited to your account instantly once the transaction confirms.
How do I deposit or withdraw crypto?▼
Go to Deposit (/deposit) to send crypto to your Harkan wallet. Withdrawals are at /withdraw. Supported: ETH, BTC, SOL, TRX. Deposits are credited once confirmed on-chain.
I connected my wallet but nothing is happening — what do I do?▼
Try refreshing the page. If you're on mobile make sure you're using your wallet's built-in browser (e.g. MetaMask Browser, Phantom Browser). If the issue persists, DM us on X and we'll sort it out.
How do I contact the team?▼
DM us on X at @harkan_IO — we respond to every message. You can also reply to any of our tweets. We're building in public and read every piece of feedback.
Still need help?
We're a small team building this in public. Every question helps us improve.
DM @harkan_IO on X